Signing in to Apollo group tv happens inside your player app, not on the website. If your login is being rejected, the cause is almost always small and quick to fix. See our plans and pricing to get started.
Where to enter your login
Open your player app, choose to add a playlist or account, and paste the server URL, username and password from your apollo group tv confirmation email.
Common login problems
- Extra spaces copied with the username or password - delete them.
- Wrong server URL - use the exact address from your email.
- An expired subscription - check your renewal date.
- Too many devices signed in at once - sign out of one you are not using.
Save your login email in a dedicated folder. You will want those details again every time you add a new device.